Whatever you think of the concept of customer success, this much is true: there are plenty of believers, as evidenced by attendance at this week’s Gainsight Pulse 2015 conference. More than 2,000 ...

BRACKNELL, U.K. & SCOTTSDALE, Ariz.--(BUSINESS WIRE)--The third annual JDA/Centiro Customer Pulse Report Europe 2017, conducted by YouGov, revealed that Click & Collect is driving further upsell ...

At its tenth annual Pulse conference last week, Customer Success (CS) platform Gainsight unveiled a new product designed to digitally connect the various fragments of customer experience, oriented ...

Apple has launched Customer Pulse (http://macte.ch/CC75R), a feedback site designed to “help us get the complete picture.” Apple says Customer Pulse is “an ...

When the Qualtrics X4 Tour hit London this summer, the software business invited its customers to demonstrate the effects of a science and tech-based approach to improving the customer experience.

Several MacRumors have informed us in recent days that they have received email invitations to join "Apple Customer Pulse", a program designed to allow customers to provide survey feedback about their ...

“Customer success is where 90% of the revenue is,” said Jason Lemkin at the 2015 Gainsight Pulse conference. Lemkin, now managing director of Storm Ventures and software as a service (SaaS) maven at ...

Kuwait: In a strategic step aimed at building a corporate culture founded on continued growth and improving operational ...

MacRumors reports several users in the past week have received email invitations from Apple to join a new customer feedback program called “Pulse”, aimed at providing “input on a variety of subjects ...

Apple has launched a new site called Apple Customer Pulse which allows select users of Apple's products to submit feedback on a variety of issues. Currently the site is only accessible to those users ...