How many times have you called a company and the agent who answers sounds robotic? Chances are that the agent is reading off a call script. You are unlikely to get quality service from that agent or ...

A dental clinic at OU-Tulsa has been providing low-cost dental services to people across Green Country for one year now. The clinic was created through a partnership with the University of Oklahoma ...

A potential new patient calls and is interested in scheduling an appointment. This patient, who has heard great things about your practice, is finally ready to straighten her teeth, and wants to know ...

Sir, I write after reading the Editorial by Professor Kay, the new Dean of the Peninsula Dental School (BDJ 2006; 202: 1). Strangely I read it after listening to a presentation by the Chief Dental ...