The operator is going off the hook for millions of customers.Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get directory assistance.

The operator is going off the hook for millions of customers, CNN reported. Starting in January, AT&T customers with digital landlines won't be able to dial 411 or 0 to reach an operator or get ...

Phone companies began to cut their ranks of operators, automate services and charge customers fees for calls.As companies increased prices, demand for directory assistance plunged. Meanwhile, the ...