Salesforce opens AI center and launches the AI Now Tour to bring AI to the other 80% of users. It starts with collaboration, data, change management, and learning how to ask the right questions.

For those unfamiliar with the term, Kanban refers to a methodology pioneered at Toyota that influenced the development of just-in-time inventory management and the approach to continuous improvement.

Customer support has become a crowded field in enterprise technology as software vendors from Microsoft to Salesforce rush to arm organizations with tools to create one-stop service centers. The ...

Unless you're a business owner or Salesforce employee, you may not be familiar with what Salesforce does. If you are a business owner, you know how valuable its sales, service, marketing, analytics ...