How do you fix broken customer experience and other business problems? Get to the root cause of the problem — the actual root cause. In my previous CMSWire article, I wrote about whether it’s better ...

The Fast Company Executive Board is a private, fee-based network of influential leaders, experts, executives, and entrepreneurs who share their insights with our audience. BY Stu Sjouwerman ...

A new academic study is suggesting the presence of two parents in a household may play a crucial role in ensuring safer communities. Wall Street Journal columnist Jason Riley, who recently wrote about ...

Q: When should the facility conduct a root cause analysis, and when should we conduct a performance improvement plan (PIP)? A: Issues that have the potential to cause harm may prompt a root cause ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More This article was contributed by Ajay Singh, founder and CEO of Zebrium.

Brain fog. Fatigue. Trouble bouncing back after long days or stressful quarters. Many executives dismiss these symptoms as the inevitable price of leadership. But what if they aren't just stressed?

UChicago Medicine is one of 12 hospitals in the nation with a 26-year, Leapfrog straight-“A” streak and Stephen Weber, MD, said the secret is to never be satisfied. “Whether I’m seeing patients or ...

Leadership performance suffers when hidden health and environmental triggers remain unrecognized and untreated. Resilience comes not from pushing through fatigue, but addressing root causes draining ...