Discover what to do if Alexa is having trouble understanding you or if Alexa does not respond at all. Our troubleshooting steps will help you fix issues with Alexa not responding.

Is your Alexa device unresponsive? Follow our expert guide to fix common Alexa issues and get your smart assistant responding to voice commands.

4 days ago · The Amazon Echo can be a handy accessory to have in your home, but there are common problems that can pop up. Here's how to troubleshoot them.

May 21, 2025 · Solve common Alexa issues like not responding, playing music on the wrong device, or connectivity problems with these quick troubleshooting tips for your Echo.

Mar 8, 2024 · We’ll show you what to do if your Alexa device is unresponsive below. These steps will work for all Alexa-capable devices, including your Echo Dot, Echo Show, Echo Plus, Echo Studio, …

Jul 4, 2025 · Your Alexa device isn't responding due to muted microphones, poor Wi-Fi connectivity, power issues, outdated software, incorrect wake word settings, device placement problems, or the …

Dec 11, 2025 · Is your Alexa device unresponsive? If your Echo isn't responding to voice commands, you may need to check your cables, Wi-Fi, or settings. Luckily, there are ways to get Alexa working …

Jun 21, 2025 · Encountering an Alexa device that is unresponsive can often be resolved by simply rebooting the device or checking for any software updates. I talk a lot about turning things off and on …

May 31, 2025 · If Alexa still isn’t working, see if the Alexa app itself works, even if voice commands don’t. Also check if the device works via its manufacturer app (for example, the Jinvoo app).

Apr 22, 2024 · Is your Alexa not responding to commands? Don’t hit the reset button just yet! These quick fixes and diagnostic steps will help you diagnose and fix common issues with Echo devices. …