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  1. ITSM: IT Service Management Definition, Benefits & Tools | Atlassian

    ITSM is an IT service management framework that provides services for various IT functions. It defines operating procedures, techniques, and supporting services that deliver efficiency and …

  2. What Is ITIL? Core Principles & Best Practices | Atlassian

    ITSM, or IT service management, is how IT teams manage the end-to-end delivery of IT services to customers. This includes all the processes and activities to design, create, deliver, and …

  3. ITSM: definitie, voordelen en tools van IT-servicebeheer | Atlassian

    Wat is IT-servicemanagement (ITSM)? IT-servicemanagement, vaak afgekort tot ITSM, is de manier waarop IT-teams de volledige levering van IT-services aan klanten beheren. Het …

  4. ITSM : définition, avantages et outils de la gestion des services ...

    L'ITSM est un framework de gestion des services informatiques qui fournit des services pour diverses fonctions informatiques. Il définit les procédures opérationnelles, les techniques et les …

  5. ITSM: definizione, vantaggi e strumenti della gestione dei servizi IT

    Che cos'è la gestione dei servizi IT (ITSM)? L'ITSM, o gestione dei servizi IT, è semplicemente il modo in cui i team IT gestiscono la produzione end-to-end dei servizi IT ai clienti. Comprende …

  6. What is a service request? | Atlassian

    Atlassian for ITSM The basics you need to know about ITSM with Atlassian – across IT delivery, operations, and support, plus best practices and tips.

  7. IT Ticketing Systems: Simplify Issue Tracking & Resolution

    IT service management (ITSM) is a broad term for delivering and managing IT services. IT ticketing systems are one aspect of ITSM, but several other parts make up ITSM, including …

  8. IT Management Explained: Functions & Best Practices | Atlassian

    Taking IT management a step further is IT Service Management (ITSM). ITSM is how IT teams manage the end-to-end delivery of IT services – including selecting and managing ITSM …

  9. IT Service Delivery [Key Components & Best Practices] | Atlassian

    This article explains how to optimize IT service delivery, its difference from ITSM, and its importance. It then outlines the key components of IT service delivery, popular methods for …

  10. ITSM software by Jira Service Management | Atlassian

    Jira Service Management provides ITSM teams with ITIL-certified incident, problem, change and service management to deliver exceptional service experiences